Terms and Conditions
Effective Date: 28/08/2024
Welcome to Zensouq.com, an e-commerce platform operated by Eelaf Business Solutions. By accessing or using our website, you agree to the following terms and conditions.
1. Use of the Website
- Users must be at least 18 years old or have parental consent to use our services.
- You are responsible for maintaining the confidentiality of your account and password.
2. Orders and Payments
- All orders are subject to availability and confirmation of payment.
- We reserve the right to cancel or refuse any order at our discretion.
3. Pricing and Taxes
- Prices are listed in the relevant currency and may include or exclude applicable taxes.
- We reserve the right to modify prices at any time without notice.
4. Shipping and Delivery
- Delivery timelines are estimated between 3 to 14 business days.
- Shipping fees may vary based on location and product weight.
5. Returns and Refunds
- Refunds and returns are governed by our Refund and Return Policy.
- Defective or damaged items must be reported within 48 hours of delivery.
6. Intellectual Property
- All content on Zensouq.com, including logos, images, and product descriptions, is protected by copyright and trademark laws.
- You may not reproduce or redistribute any content without prior written consent.
7. Limitation of Liability
- We are not responsible for any indirect or incidental damages arising from the use of our platform.
- Our liability is limited to the value of the order placed.
8. Privacy Policy
- Use of our website is subject to our Privacy Policy, which outlines how we handle your data.
9. Governing Law and Dispute Resolution
- These terms are governed by the laws of India.
- Any disputes will be resolved through arbitration or by the courts in the relevant jurisdiction.
10. Changes to Terms
- We may update these terms periodically. Please review them regularly to stay informed.
11. Contact Us
For any questions, contact us:
Email: info@zensouq.com